Returns & Refunds Policy

Know your rights and how to return your order.

Cancellation Policy

You may cancel your order within 30 days of receiving the goods without providing a reason.

The cancellation deadline is 30 days from the date you received the item, or when a third party (not the carrier) takes possession of the goods on your behalf.

How to Cancel

To exercise your right to cancel, please notify us with a clear statement via email at support@usedpartzone.com

Refunds

We will process your refund within 30 days of receiving the returned goods. The refund will be issued using the original payment method. No fees will be charged for the reimbursement.

Return Conditions

Items must have been purchased within the last 30 days.

Items must be returned in their original packaging.

Non-Returnable Items

  • Custom or personalised items.
  • Perishable goods or items with expired shelf life.
  • Unsealed items not suitable for return due to hygiene or health protection.
  • Items that have been mixed inseparably with other products after delivery.

Returning Goods

If you would like to return an item, please contact Used Part Zone at support@usedpartzone.com before sending the goods back. The customer is responsible for the return shipping costs and risk when returning goods.

Contact details

Email:
support@usedpartzone.com

Phone:
+1-800-590-1385

Need Help With Your Return?

Have questions about cancellations, returns, or refunds? Contact our team and we’ll be happy to assist you.

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